🌎 Worldwide Shipping

Shipment Processing Time

• All orders are processed within 1-3 business days.
• The estimated delivery time is 7-10 business days.
• Shipping and delivery will be delayed on weekends or public holidays.
  

*Reference Shipping Durations by Country(A-Z Sorting):

Country	Country Code	Reference Period (natural days)
Angola	AO	13-15Day
Australia	AU	8-15Day
Austria	AT	9-11Day
Bahrain	BH	8-13Day
Belgium	BE	10-12Day
Brazil	BR	15-25Day
Bulgaria	BG	7-15Day
Canada	CA	10-15Day
Chile	CL	12-20Day
Colombia	CO	15-30Day
Croatia	HR	7-15Day
Czech Republic	CZ	7-15Day
Denmark	DK	7-15Day
Estonia	EE	7-15Day
Finland	FI	7-15Day
France	FR	8-12Day
Germany	DE	5-12Day
Ghana	GH	15-18Day
Greece	GR	7-15Day
Hong Kong, China	HK	3-7Day
Hungary	HU	7-15Day
Ireland	IE	7-15Day
Israel	IL	8-15Day
Italy	IT	10-12Day
Japan	JP	3-9Day
Jordan	JO	10-16Day
Kenya	KE	15-18Day
Latvia	LV	7-15Day
Lithuania	LT	7-15Day
Luxembourg	LU	10-12Day
Malaysia	MY	E2E：11-15Day
Malta	MT	7-15Day
Mexico	MX	15-30Day
Morocco	MA	10-15Day
Netherlands	NL	10-12Day
New Zealand	NZ	8-15Day
Nigeria	NG	15-18Day
Norway	NO	7-15Day
Oman	OM	9-15Day
Peru	PE	20-40Day
Philippines	PH	E2E：11-15Day
Poland	PL	7-12Day
Portugal	PT	7-12Day
Puerto Rico	PR	12-18Day
Qatar	QA	10-15Day
Romania	RO	7-15Day
Rwanda	RW	11-15Day
Saudi Arabia	SA	8-15Day
Singapore	SG	7-14Day
Slovakia	SK	7-15Day
Slovenia	SI	7-15Day
South Africa	ZA	15-30Day
South Korea	KR	7-13Day
Spain	ES	7-12Day
Sweden	SE	7-15Day
Switzerland	CH	10-12Day
Taiwan, China	TW	7-9Day
Tanzania	TZ	13-15Day
Thailand	TH	5-10Day
Turkey	TR	7-15Day
U.S. Remote Areas	RA	12-18Day
Uganda	UG	15-18Day
United Arab Emirates	AE	8-15Day
United Kingdom	GB	5-12Day
United States	US	8-15Day
Vietnam	VN	4-13Day

If we have a high volume of orders (such as during our promotions), shipments may be delayed for a few days. If there is a significant delay in the shipment of your order due to inventory issues, we will contact you via email. Please keep an eye out for our official emails.

If you want to check the logistics tracking information you can contact hello@poorguyshop.

Shipment Carriers

We are committed to providing free shipping to Poor Guy users around the world, but in order to meet our customers' higher demands for timeliness in logistics, we have set up our own warehouses in the United States, Germany, the United Kingdom and other countries. Some products will be delivered to you faster.

Shipping Information

Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.

Note on Customs Duty Costs

Please be aware that import duties, taxes, and customs charges may apply for shipments to certain countries. These fees are determined by the customs office of the destination country and are the responsibility of the customer. We are unable to predict or cover these charges in advance. If any customs fees apply, they will be collected by the carrier upon delivery and must be paid by the customer to receive the package.

Damages

If you received your order damaged, please contact Poor Guy Shop Support within 7 business days at hello@poorguyshop.

For damages caused by the shipping company, including lost packages, damaged packages, damages caused by delays, and other losses, we will help you contact the responsible shipping company. Please keep all packages and damaged goods, as they may be needed in the event of a claim against the shipping company.

Shipping Support

For order and shipping-related inquiries, please contact us at hello@poorguy.com.

No matter what area you are in we have a dedicated service staff to respond to your questions as quickly as possible.