SUPPORT center

Frequently Asked Questions

Beginner Application Guide

  • Applying press-on nails at home is simple with the right tools. Start by cleaning and lightly buffing your natural nails, then apply a thin, even layer of our Salon-Grade Brush-On Glue. Press the nail firmly for 30 seconds. Our brush-on design makes the process much easier and cleaner compared to traditional squeeze tubes.

  • Yes, especially our upgraded Brush-On Glue version. It allows for precise application with minimal mess, making it much easier for beginners to achieve a salon-like result at home.

  • With our Brush-On Glue, most people can apply a full set in 10–15 minutes. The process is quick once you get used to it.

  • We recommend using our Salon-Grade Tools, including the Brush-On Glue and dedicated nail removal tools, for the best results and easiest application.

  • Absolutely. Many of our customers apply their nails by themselves at home. Our detailed instructions and easy-to-use Brush-On Glue make the process straightforward.

  • Clean your nails thoroughly, remove any oil or lotion, and lightly buff the surface. This helps the glue bond better and supports longer wear.

Lasting Power & Nail Safety

  • With proper application, our press-on nails can last up to 28 days. Many customers enjoy 2–4 weeks of stable wear with our upgraded formula.

  • Yes. When using our Salon-Grade glue and following the application instructions, it is possible to achieve up to 28 days of wear.

  • No. Our nails and glue are designed for zero damage to natural nails when applied and removed correctly. Many customers with weak nails actually prefer our press-ons over salon treatments.

  • Use a thin, even layer of glue, press firmly for at least 30 seconds, and avoid prolonged exposure to water in the first 24 hours. Our Salon-Grade Tools also help with better application and removal.

  • Yes. Because they don’t require drilling or harsh chemicals like salon acrylics, many customers with damaged nails find our press-ons to be a gentler option.

Glue, Tools & Application Kit

  • Brush-On Glue is easier to apply with a brush and more stable after opening thanks to nitrogen technology. Semi-Glue offers stronger, longer-lasting hold but requires more careful storage.

  • We recommend starting with our Brush-On Glue. It is more user-friendly and gives better control during application.

  • Yes. We offer dedicated nail removal tools and an oil remover designed specifically to help you remove nails gently without damaging your natural nails or the tips.

  • Use warm soapy water or acetone along with our dedicated removal tools. Gently lift from the sides instead of forcefully peeling them off.

  • Yes. Our Salon-Grade Brush-On Glue and Semi-Glue are formulated for stronger adhesion and better performance than standard drugstore options.

Custom Orders & Made-to-Order (MTO)

  • Yes. Our Made-to-Order (MTO) service allows you to mix sizes freely so each nail fits perfectly.

  • Yes. We offer free custom shape and length changes. Just leave a note when placing your order.

  • We currently offer over 700 nail designs, with new styles added regularly.

  • Yes. We specialize in custom and handmade press-on nails. You can request specific designs or elements.

  • You can request a free resize. We offer one free adjustment within 7 days of receiving your order.

  • Yes. All our press-on nails are Made-to-Order, meaning each set is handmade after you place your order.

  • Made-to-order nails ensure better fit, fresher materials, and allow for full customization in size and shape.

Eco-Friendly & Handcrafted Nails

  • Yes. Our acrylic nail tips are designed to be reusable multiple times when removed and stored properly.

  • No. We use anti-tarnish charms that maintain their shine even after repeated use.

  • Yes. Because we use a Made-to-Order model, every set is handmade after your order is placed, ensuring freshness.

  • We believe in reducing waste and ensuring every set is fresh. Pre-made nails can lose quality over time, especially with metal charms.

  • Yes. Made-to-order nails offer better customization, fresher materials, and support more sustainable practices.

Occasions & Everyday Wear

  • Yes. Our nails are designed for daily wear and can last up to 28 days with proper care.

  • Yes, but we recommend wearing gloves when doing dishes or using strong chemicals to help them last longer.

  • Many customers choose our handmade press-on nails for weddings, parties, and photoshoots because of the custom designs and natural appearance.

Shipping, Returns & Support Policy

  • We accept returns for unworn and unused items within 7 days of delivery. Custom orders are non-returnable.

  • Yes. We offer one free resize within 7 days of receiving your order.

  • Standard shipping within the US usually takes 5–10 business days. We also offer rush shipping options.

  • Please contact us within 7 days of delivery. We will arrange a replacement or refund for any manufacturing defects.